FAQ
How can we help?
Frequently Asked Question
Our founder, Patricia, has over 40 years in the technology field. She grew up playing with computer punch cards and programmable boards. Later she worked with her father installing mainframe computers and programming. She went on to co-found a nutritional company that grossed over $2m/yr. After an accident in 200, left her wheelchair bound, she ventured into helping small business grow.
In order to ensure that you work with only the best, we have a limited staff. Rather we partner with experts in their fields to provide you with optimal service.
Each business is unique so there is no set of factors. It would be a disservice to have each of our clients pay the same fees when they may be utilizing different services.
Our staff oversees each of our experts through comprehensive reporting and quality checks. We do not sign off on any aspect until we know it’s perfect.
The duration of the initial consolation is dependent on your needs. We want to fully understand what your expectations are, how your classes are structured, and any concerns you have. While each business is unique, you can expect the initial consultation to take an hour or more.
During the initial consultation we will ask you some probing questions to get to know you, your approach to business, how you want your business to operate and where you want to see your business in the future. With this information we can help you create a plan to get there that fits your style.
Since each business has specific needs we cannot provide a blanket answer. The process includes an interview to understand your needs. Creating an execution plan to include a timeline and your approval of the plan.
Cost factors vary based on the services you wish to utilize. We start with an initial interview, and present options for you to choose. The options also can vary in cost due to the complexity of your business.
Our team oversees every aspect of contracted work. Depending on the options you choose, you will approve mock-ups, designs, creatives, and other items needed for your project. We offer two revisions. For class management, after entering your data, our team verifies the data is correct, prior to your final approval. For class management, we provide two revisions per period.
Project length varies based on the elements you choose, how fast you provide the needed data, and how fast you provide feedback/approval.